Finding out the reason why your device no longer charges is key to fixing this problem. There are times when something intervenes with the normal operation of your device and sometimes obstructions would also cause it to cease charging. I sent an email earlier today but they said it might take 2 days to get a reply.Charging issues often occur to electronic devices and your Fitbit Charge 3 is no exception. On the app it shows that the device last synced yesterday at 9.38pm, and that the battery is empty (3%). I don’t understand how this could have happened as my device was working quite fine the whole day, I even went on a run just before midday and everything was recorded.
And then I just kept trying but to no avail, nothing, no smiley face, just a blank screen. At one point it did show the smiley face and then the progress bar but the device turned off before the progress bar was complete or before the expected 7 vibrations occurred. I kept trying it countless times but it still didn’t work and the device would warm up whilst plugged in. I then tried the troubleshooting tip to plug the Fitbit into the charging cable and pressing the side button for 15 seconds, removing from cable then plugging it in to get a smiley face icon but it didn’t work. Thinking the battery had died I left it plugged in for about 15 minutes and when I went back to check there was no change except that the Fitbit itself had gotten overheated and was now really warm, almost hot to the touch. I immediately plugged it in but nothing happened, it didn’t vibrate to signal charging and the screen stayed black. Just before midnight when I wanted to check the time that’s when I noticed it had turned off.
I took it after an hour and wore it, but I didn’t check the battery level since I usually charge it whilst bathing and it gets full so I naturally assumed the battery level was now almost full. Yesterday around 4pm whilst hanging my laundry it alerted me of a low battery (14%) and I went to put it on the charger and it vibrated once locked in to start the charging process.
It has no power, refuses to charge or even turn on and overheats within minutes of attaching the charger. It was working perfectly the whole day then one minute I look down and it has a blank screen. I am also having trouble with my Fitbit Charge 3 which suddenly stopped working last night.
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